Before You Begin

This section provides a brief introduction to the graphical user interface (GUI) available with this release of ESKADENIA® Customer Support Website, and helps you learn how to use the function keys in the system.

ESKADENIA® Customer Support Website is a flexible and powerful tool to manage and trace customer requests to the ESKADENIA Software Solutions’ support team. The system streamlines the online support processes and reduces the workload of the support staff at ESKADENIA Software Solutions and allows for efficient communication of concerns and queries from the customer’s side.